U-Ride Taxi Services: Privacy Policy

Effective Date: 18/09/2023

1. Introduction

1.1. U-Ride Norwich Ltd, located in Norwich, Norfolk, is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our taxi services.

2. Information We Collect

2.1. Personal Information: We may collect personal information, such as your name, contact details (phone number, email address), payment information (credit/debit card details), and location information when you use our services.
2.2. Usage Information: We may collect information about your interactions with our website or mobile app, including IP address, device information, and browsing history.

3. How We Use Your Information

3.1. We use your personal information for the following purposes:

To provide and fulfil taxi services.
To process payments and invoices.
To communicate with you about bookings and updates.
To improve our services, including customer support.
To comply with legal obligations.

4. Sharing Your Information

4.1. We may share your personal information with third parties in the following circumstances:

With authorised service providers who assist us in providing our services.
With law enforcement or regulatory authorities in compliance with legal obligations.
In the event of a merger, acquisition, or sale of assets, your information may be transferred to a third party.

5. Your Rights

5.1. You have the following rights regarding your personal information:

To access and review your personal information.
To correct any inaccuracies in your personal information.
To withdraw consent where applicable.
To request the deletion of your personal information, subject to legal obligations.

6. Security

6.1. We implement reasonable security measures to protect your personal information. However, no data transmission over the internet can be guaranteed to be completely secure. We cannot guarantee the security of the information you transmit to us.

7. Changes to this Privacy Policy

7.1. We may update this Privacy Policy to reflect changes to our information practices. Any changes will be posted on our website, and the revised policy will be effective immediately upon posting.

8. Contact Us

8.1. If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.